Privacy Policy for tritechdivas.com

Tritech Divas (“we,” “us,” or “our”) is committed to safeguarding the privacy and personal data of all users interacting with our website, tritechdivas.com. We take seriously our responsibility to protect your personal information in accordance with applicable data privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information and your rights related to it.

1. Introduction

At Tritech Divas, your privacy is fundamental. We are dedicated to ensuring that the personal information you provide to us is handled with care, transparency, and legal rigor. This Privacy Policy describes how we manage and protect your personal data when you visit or interact with tritechdivas.com or communicate with us via email or other means.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to personal information collected by us through tritechdivas.com and our associated digital services. Tritech Divas is the “data controller” under the GDPR and the “business” under the CCPA, responsible for determining the purposes and means of processing your personal data.

3. Categories of Personal Data Processed

We may collect and process the following categories of personal data:

3.1 Usage Data
Information collected automatically when you access or interact with the website, including your browser type, internet protocol (IP) address, geolocation data, session timestamps, referral pages, and online activity logs.

3.2 Account Data
Information provided by you during registration or communications, including your name, mailing address, email address, and telephone number.

3.3 Profile Data
Information about your preferences, prior purchases, browsing patterns, and behavioral data on tritechdivas.com, including saved searches, wish lists, and usage history.

3.4 Communication Data
Data contained in communications you send us, including messages submitted via contact forms, customer service requests, feedback, or email correspondence.

3.5 Technical Data
Device identifiers, operating system details, mobile platform information, browser settings, and other technical configuration data used to access our site.

3.6 Transaction Data
Details of products and services obtained through our website, including purchase history, payment methods (managed through secure third-party processors), order status, and shipment tracking information.

3.7 Preference Data
Includes your communication preferences, marketing opt-ins or opt-outs, product interest indicators, and participation in promotional campaigns.

4. Legal Bases for Processing Personal Data

We process personal data only where legally permitted under one or more of the following bases:

– Consent: where you have given explicit consent to the processing of your data for one or more specified purposes.
– Contract: where the processing is necessary for the performance of a contract to which you are party or to take pre-contractual steps at your request.
– Legal Obligation: where processing is necessary for compliance with a legal obligation.
– Legitimate Interests: where processing is necessary for purposes of our legitimate interests or those of a third party, provided such interests are not overridden by your rights.

5. Your Rights

As a data subject, you may exercise the following rights in connection with your personal data:

– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
– Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal data under applicable conditions.
– Right to Restriction of Processing: You may request we limit or suspend processing of your personal information.
– Right to Data Portability: You can request transmission of your personal data to another controller where technically feasible.
– Right to Object: You may object to processing grounded in legitimate interests or for direct marketing purposes.
– CCPA Rights (for California residents): You have the right to know what personal information is collected and how it is used, to opt out of the sale or “sharing” of personal information, and to exercise these rights without discrimination.

To exercise any of your rights, please contact us at: [email protected].

6. Security Measures

We employ a robust range of administrative, technical, and physical safeguards to ensure the security of your data, including:

– Secure data encryption during transmission and storage
– Role-based access controls and authentication protocols
– Regular system audits and malware scanning
– Data loss prevention systems and real-time alerts
– Staff training in data protection policies and secure handling

While no system is infallible, we strive to implement best practices to mitigate unauthorized access, disclosure, or loss of data.

7. International Transfers

Should we transfer personal data outside of your jurisdiction—including transfers from the European Economic Area (EEA) or the United Kingdom—we implement appropriate safeguards in accordance with applicable laws. These may include the use of Standard Contractual Clauses (SCCs) approved by the European Commission or other legally binding agreements to ensure a comparable level of protection.

8. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected and processed, including:

– Usage and Technical Data: Up to 24 months from collection
– Account and Profile Data: As long as your account remains active
– Transaction and Communication Data: Up to 7 years to comply with legal and contractual obligations
– Preference Data: Until you withdraw consent or opt out

We periodically review and securely delete data that is no longer needed or upon valid user request.

9. Cookie Policy

tritechdivas.com uses cookies and similar technologies to improve your browsing experience, for performance analysis, and to personalize content.

9.1 Types of Cookies Used:

– Essential Cookies: Required for operation of the site, including login, navigation, and security features.
– Functional Cookies: Enable customization such as saved preferences and language selection.
– Analytics Cookies: Help us understand user behavior and optimize site performance using aggregated traffic statistics.
– Performance Cookies: Measure and improve load times, responsiveness, and interaction patterns.

10. Cookie Management & GDPR/CCPA Compliance

You may manage your cookie preferences through your browser settings or via notice and consent banners provided when you first visit tritechdivas.com. Where required by law, we obtain your express consent prior to the use of non-essential cookies.

To opt out of third-party cookies or tracking technologies, you may use consumer choice tools provided under CCPA or GDPR, or contact us directly.

11. Protection of Children

Our website, tritechdivas.com, is not intended for use by children under the age of 13. We do not knowingly collect or process data from individuals in this age group. If we discover we have inadvertently collected such data, we will take reasonable steps to delete it from our systems promptly. Parents or guardians who believe we may have collected personal data from a minor should contact us at [email protected].

12. Policy Updates

We reserve the right to amend this Privacy Policy as necessary to reflect organizational changes, regulatory updates, or enhancements in our digital infrastructure. Your continued use of tritechdivas.com constitutes your acknowledgment of such updates. Where legally required, you will be notified of material changes and your consent will be obtained where warranted.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us at:

Tritech Divas
Email: [email protected]
Website: https://tritechdivas.com

We are committed to compliance with all applicable data privacy laws and ensuring transparency in our data handling practices. For further information or to exercise your rights, we encourage you to email us directly.